“Tourisme & Handicap” is a french label awarded to tourism professionals that allows them to commit to a quality approach to accessibility to leisure activities for people with disabilities.
Since 2014, the Carcassonne Municipal Tourist Office has been awarded the “Tourism & Handicap” label. This label is the only State mark awarded to tourism professionals that allows a commitment to a quality approach to accessibility to leisure activities and holidays for all, particularly for people with hearing, mental, motor or visual disabilities.
Thus, the various point of information of the Carcassonne Municipal Tourist Office ensure the reception of people with disabilities by means of various facilities such as :
The Carcassonne Municipal Tourist Office has set up various games and maps for people with reduced mobility to enable them to make the most of the destination.
The Carcassonne Municipal Tourist Office has set up several activities aimed at a very wide audience, particularly for seniors.
These products are completely adapted for a senior clientele who have been completely seduced during various stays in Carcassonne. It is therefore essential for the whole team of the Tourist Office to continue and accentuate this welcome in order to help them discover the history of the medieval city in an unusual way.
The destination of Carcassonne offers historical heritage and tourist activities that are fully accessible to people with motor disabilities. To visit the medieval City, enjoy the adapted green spaces, or participate in cultural events, specific facilities are available.
Tourist activities are designed to be accessible to people with intellectual or cognitive disabilities, with clear materials and supportive guidance. The destination thus allows everyone to discover the city at their own pace, in a welcoming and secure environment.
Carcassonne makes its tourist sites and cultural events accessible to deaf and hard of hearing individuals. Guided tours in French Sign Language (LSF), subtitled shows, and sound amplification devices ensure a barrier-free cultural experience. The destination thus guarantees a complete and inclusive experience for all visitors.
Tourist activities incorporate solutions for visually impaired or blind individuals. Tactile tours, audio descriptions, and Braille documents allow visitors to explore the medieval City, museums, and historical monuments in a sensory and immersive way. The destination thus offers a unique experience, adapted to all audiences.
