Toolbox for our partners

The whole team is at your service for any request

The entire Carcassonne Municipal Tourist Office team is at your service for any request relating to tourism in the city of Carcassonne. We can guide you and help you in your labelling, promotion of your events and for the development of all projects in favor of the Destination of Carcassonne.

Who are we ?

The Carcassonne Municipal Tourist Office has been awarded the Quality Tourism and Category 1 label. It has 13 employees whose missions are: to welcome and inform visitors, to animate the area with workshops and educational activities, to market tours and to promote the destination to three target audiences: leisure, business and school groups.

L'équipe de l'Office de Tourisme de Carcassonne vous accueille
© Sébastien Carles

Let’s keep in touch

Professionals from Carcassonne, we invite you to stay in touch and collaborate to promote Carcassonne together via our intranet.

  1. To have an acess, send an email to :

Are you organising an event in Carcassonne?

Tell us about it! We can share it.

We want to offer a complete and easy to access agenda for all internet users. So don’t hesitate to share your Carcassonne events with us so that we can put them forward.

We need :

  1. A photo of 1200×900 px minimum
  2. The name and description of the event
  3. The dates and places of the event
  4. The prices
  5. Your contact details


© J.Roche - Ville de Carcassonne
© OGS Carcassonne

Opération Grand site

Medieval City of Carcassonne

Carcassonne’s membership of the Network of Great Sites of France enables it to take an active part in a national collective reflection on the protection and management of sites and landscapes.

The City of Carcassonne is keen to better respond to the needs of sustainable tourism and the preservation of cultural and natural heritage. The national label commits the partners to an excellent landscape, heritage and tourism approach.

Find out more about the tourist Tax

What is the tourist tax ?

The tourist tax is a tax on stays that can be collected by districts such as communes, metropolises, departments and regions from tourists staying for a fee in accommodation on their territory.

How can I find the amount of the tourist tax ?

The tourist tax is due per person and per night. The amount varies :

  • According to the type of accommodation (hotel, furnished tourist accommodation, camping, etc.)
  • According to whether the accommodation is classified or not.

Useful information from the CRT and ADT


The Regional Tourism Committee of Occitania has decided to set up an action plan to boost regional tourism. One of these actions is the creation of a Leisure Pass: the Occ’ygene Card, which will benefit exclusively the inhabitants of the Occitanie region.  

Objectives of the card: to boost consumption of leisure activities and certain categories of accommodation in Occitania in order to generate turnover among professionals in the sector as soon as possible. 

What advantages will the card holder enjoy?  The card will enable the holder to obtain discounts and promotional advantages from the service providers who have integrated the card. The use of the card is unlimited within the defined period: 1 year.

What form will the card take?  It will be an exclusively dematerialised card, managed and generated by an online digital platform (QR code).